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Customer Reviews.

service

5

My vehicle part was not available on the day ( not their fault) I kept their courtesy car overnight, collected my car the next day . They didn’t charge me for the work as my car was only just out of warranty. I was delighted with the service.

15 November 2017

service

5

I can’t say more I was very satisfied

14 November 2017

service

5

Not only did the job but valeted the car as well.

10 November 2017

service

3

As above, the sales were brilliant but the service I have had since buying my car has not been very good

09 November 2017

service

5

Car was completed very quickly, we were offered a lift to the shops and we were picked up again

09 November 2017

service

5

Because I am completely satisfied- they only had to change a bulb.....

09 November 2017

service

5

Always helpful

09 November 2017

service

5

Car was fixed quicker than initially expected.

09 November 2017

sales

5

Very helpful

08 November 2017

service

5

Staff always very helpful

08 November 2017

service

5

Good experience.

07 November 2017

service

5

Great service ...beautiful car x

07 November 2017

service

5

Since i bought my vehicle i have had no issues with the level of service.

07 November 2017

service

5

Always a Superb after care service, from Jonathan collecting the car and Mark and James keeping me informed.

07 November 2017

service

3.5

The service itself and the staff were fine. However, the car was cleaned to a very poor standard and I would have expected far better. I was also surprised to have no paperwork at all following the service.

05 November 2017

sales

5

Any queries delt with efficiently, and professionally.

03 November 2017

service

4

It would have helped to be told what work was done to the car during the service

01 November 2017

service

5

Staff were extremely helpful and informative, it was my first visit

01 November 2017

service

5

Again, excellent service and efficiency.

01 November 2017

service

5

Car went in for an MOT and 3 year quality check. As a result of this the engine was replaced. All well communicated, well explained and relatively painless.

01 November 2017

sales

4

Although process took some time we were offered refreshments

31 October 2017

sales

5

Great salesman

31 October 2017

service

5

service quickly arranged and quickly done also the car was cleaned inside and out.

28 October 2017

service

3.5

Lack of continuity/dealer knowledge between reminder message left and when I returned call.Inside of car not (well) cleaned.Auto provided as courtesy car (ok for me, but I might never have driven one)

27 October 2017

sales

5

I was kept up to date with the delivery and when my car arrived Lee sent me a photo of it on the transporter. Also because I needed it in a hurry he turned it around in record time

26 October 2017

service

5

Good feed back

22 October 2017

service

4

They have always been helpful.

22 October 2017

service

4

Would have been completely satisfied but I had to chase with a phone call

21 October 2017

service

4

Answered all my question, not pushy & car looked great

20 October 2017

service

5

Quick to drop off and collect

19 October 2017

sales

5

Efficient friendly staff

18 October 2017

service

4

Job done

15 October 2017

sales

4

the reason that I didn't give a` complete satisfied` is that overall everything was ok but on the day I collected my car I was a little disappointed that there wasn't any` flowers` in the car as I had 4yrs ago and in new cars of the past.

13 October 2017

service

5

Everything I needed and in quick time

12 October 2017

sales

3

Had to wait a further week for delivery of my new mini.

12 October 2017

service

5

Works like clockwork.

12 October 2017

service

4

Fine apart from reported rattle not being fixed.

11 October 2017

sales

5

Needed a few things sorted out as it was a Driving Tuition vehicle. Everything arranged and delivered on time.

11 October 2017

sales

5

Very fast delivery.

11 October 2017

sales

5

It would have been a 5 but you no longer provide the 5 day insurance which added pressure to get that sorted ready for collection and you also no longer provide a complimentary gift with a new purchase which was a personal touch which was great

10 October 2017

service

4

Seen on time.

10 October 2017

sales

5

Quick delivery.Excellent teaching about new car!!

10 October 2017

sales

5

Seamless from start to finish, helpful, informative and friendly.

10 October 2017

service

4

The fixed £99 investigation charge is less than agreeable.I am confident in this instance the problem would have been identified in far less than one hour (Assuming £99 is your hourly rate).

10 October 2017

service

5

Friendly efficient staff

10 October 2017

service

4

There was a problem, but the young girl sorted it out very well and I had my car back in 40 minuetes.

10 October 2017

sales

5

My mini was put in a room where I could go and set up my Bluetooth and really look at my new car. I’d never seen it before as it had come from over 200 miles Away so this felt really personal.

10 October 2017

sales

5

Wasn't put under any pressure to buy

10 October 2017

service

5

Received a telecom to inform the service had been completed earlier than expected, so was able to collect before rush hour started. Car had also been washed and valeted inside which was a bonus!

09 October 2017

sales

5

Very friendly and always happy to help, quick responses on emails and relaxed and caring attitude was given at all times