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Customer Reviews.

service

5

Cooper Norwich always deliver an excellent service wouldn't go anywhere else

11 July 2017

service

5

as above vehicle runs great and cleaned.

10 July 2017

service

5

Offered to have my car washed , given numerous teas and coffee, and made to feel valued

09 July 2017

service

4

This is what I would expect from mini so pretty happy.

07 July 2017

service

5

Helpful staff professional service

06 July 2017

service

5

Helpful to have my car collected

05 July 2017

service

4

Job completed as expected. However final car clean was not done as well as expected spoiling the overall impression.

05 July 2017

sales

2

The process of buying the car took over three hours was treated poorly left feeling deflated and dissatisfied and poorly treated resulting in a letter to mini and cooper norwich

04 July 2017

service

5

See above

04 July 2017

sales

5

Could have had more information on delivery date, I had to chase up myself

04 July 2017

sales

5

Very easy process love the way you can build your own car

01 July 2017

sales

5

As above

30 June 2017

sales

5

Great staff

30 June 2017

service

5

See above

29 June 2017

sales

5

The deal I received was fair and car arrived on time as promised

28 June 2017

sales

5

I had weekly calls and emails with updates on when my mini was being delivered.

27 June 2017

service

5

All went smoothly and we were looked after while we waited.

27 June 2017

service

5

Covered all my needs

27 June 2017

sales

5

Staff were helpful and friendly.

26 June 2017

service

5

Oil changed, spark plugs changed. Only had to pay for the MOT.

23 June 2017

sales

5

All staff very kind and helped me a lot during the process of buying my Mini

22 June 2017

service

4

Warrenty work don, no hassle just booked in and completed

22 June 2017

service

5

Yes we were satisfied with the work that was carried out.. But it was not a service.. We had only had the car for 3 weeks and it had a fault so had to be put on low loader to be repaired.. This was very disappointing....

21 June 2017

service

5

quick response to request for service pack

20 June 2017

service

5

Everything went smoothly

20 June 2017

service

5

Full information provided, short comfortable wait

17 June 2017

service

5

They picked my car up on time and brought it back on time , they even washed it and hoovered it !!!!??

16 June 2017

service

5

As above

16 June 2017

service

5

Prompt and professional service as always

14 June 2017

service

5

Very quick

14 June 2017

sales

5

Jon went out of his way to ensure I was looked after

13 June 2017

service

2

Told our tyres we're not round

12 June 2017

sales

5

Great Service, welcoming, knowledgeable, very attentative to my needsTreated me like "one of the family". Nothing was too much trouble.

12 June 2017

service

5

Good communication regarding necessary goods and services. Courtesy car utilised. Ready to pick up in reasonable time.

12 June 2017

service

5

The staff are extremely friendly and helpful

07 June 2017

service

5

Serviced and delivered back to me

07 June 2017

service

5

Quick replies to my calls , answered my queries thoroughly . Very polite and helpful staff . My bill was explained in detail when I picked up my car .

07 June 2017

service

5

Everything worked very swiftly and smoothly

06 June 2017

sales

5

The staff as always were very attentive, John Taylor spent a lot of time explaining all about driving an automatic mini and put my wife at ease, I can't praise him enough, nothing is to much trouble.

06 June 2017

service

4

Good efficient service carried out on time.

06 June 2017

sales

5

Great customer service . I bought my car from Jon Taylor at the Norwich branch and he was really helpful and got me a good deal on my car.

06 June 2017

service

5

Helpful team who couldn't do enough

06 June 2017

service

5

The young man dealing with us was most courteous and efficient

05 June 2017

service

5

sorted out my problem efficiently with a smile

05 June 2017

service

5

James Steer was most helpful and very professional throughout. He made sure all our needs and queries were dealt with and even sorted out a problem we had had with my husbands mobile. Very impressed.

03 June 2017

service

5

The service was good throughout. I was kept informed of progress and later when an unrelated issue arose (when the service from Ipswich disappointed) Norwich staff did all they could to help

02 June 2017

service

3

The staff were friendly and helpful but...My car had gone in for an MOT less than one week prior to the break/service light coming on. I'm a little worried that if they didnt spot that the breaks needed doing they may have missed something else..

31 May 2017

service

5

sorted seat problem under warranty with no fuss

31 May 2017

sales

5

Everybody at the centre went out of their way to give advice and help.

29 May 2017

service

5

The staff were helpful and courteous and attentive.